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Shopify Orders Showing in GA4 as Transaction ID: not set

The issue of Shopify orders showing up in GA4 as Transaction ID: not set could be due to various reasons. Here are some steps you can follow to troubleshoot and fix the issue:

  1. Verify that your GA4 tracking code is properly installed on your Shopify store. You can use the Google Tag Assistant Chrome extension to check if your tracking code is properly installed.
  2. Ensure that your Shopify store is sending the correct data to GA4. Check if the correct events and parameters are being passed through the data layer to GA4. You can use the Google Tag Assistant Chrome extension to check the data layer and verify the information being passed.
  3. Check if there are any filters or settings in GA4 that may be causing the issue. For example, you may have set up a filter that is blocking the transaction ID from being sent to GA4.
  4. Make sure that your Shopify store is configured correctly to send transaction data to GA4. Verify that your store’s settings are set up to send the transaction ID, and that the correct parameters are being passed through.
  5. Check if there are any conflicts between your GA4 and Shopify tracking codes. For example, you may have set up duplicate tracking codes that are causing conflicts.